NetCom - About NetCom Structured Cable and Wiring Installers

President - Rick Baker

As President and Owner of NetCom, Inc., Mr. Baker is responsible for all aspects of the company. His responsibilities include business development, financial and management decisions, as well as operations and facilities oversight.

A life-long resident of St. Louis, Missouri, Baker started his career in 1984 as an alarm technician for Wells Fargo Alarm Services. After three years of installation, Baker moved into the Service Department providing on-site customer service for the McDonnell Douglas Corporation.

In 1994, Baker accepted a position as a Technician for GTE and worked for three years doing major cable installations, advancing to Lead Technician. In 1997, Baker accepted a position at NetCom Inc. as supervisor over the Operations Department.

During his time as Operations Supervisor for NetCom, Inc., Mr. Baker also quickly began building a client base and contributed to the rapid growth of the company. In 2001, NetCom, Inc. was recognized as a member of the “Fast 50” list of technology companies from the Regional Commerce and Growth Association.

In 2003, Baker was promoted to General Manager and became a 50% of owner of NetCom, Inc. In 2008 Baker assumed full ownership.

Pride in Workmanship

NetCom’s professional installation team consistently exceeds the industry standards. We take pride in our quality, efficiency and commitment to standards. We have built our reputation with our professional employees, our products and our services. We stand behind these with the utmost conviction.

Why NetCom

Commitment to our customers

NetCom is committed to our client’s satisfaction. With a highly skilled group of employees our customer’s satisfaction is our number one priority.

Quality/Focus on perfection

With a high skilled group of employees our customer’s are receiving the highest quality of workmanship. Our focus is on perfection and 100% customer satisfaction.

Relationships – We take care of our customers

NetCom is committed to building a solid relationship with our customer from the start to completion of their projects. NetCom firmly believes if we do not take care of our customers someone else will. We pride ourselves in the retention of our customer base.

Guarantee – We stand behind our work

In addition to the manufacturer’s factory warranty, NetCom guarantees the workmanship of our installations 100%. Rick Baker, President of NetCom says, “NetCom’s reputation is my reputation and I am committed to your complete satisfaction.”

History

1989 – Working out of an office in Ellisville, NetCom set out to provide integrated cabling solutions for the LAN and WAN computing environment.

1997 – NetCom moves its headquarters to Fenton, Missouri and doubled the square footage it occupied.

2001 – NetCom, Inc. is awarded the RCGA’s FAST 50 – Naming NetCom as one of the fastest growing IT companies in the St Louis Area.

2004 – NetCom, Inc. becomes signatory in the IBEW Local #1 Communications Division. By joining the IBEW, NetCom further expands its business into the new construction markets.

2006 – In response to customer needs, NetCom becomes signatory with IBEW Local #1 Electrical Division, allowing customers to sole-source all of the communication needs.

2007 – NetCom moves its headquarters to its current location and again doubled the square footage it occupies. NetCom branches into the audio visual market offering installation of white boards, projectors and video conferencing.

2009 – Today, NetCom, Inc. has been servicing the communications cabling needs of various business environments, including healthcare, manufacturing, retail, commercial and education markets for more than 20 years.

Netcom proves time and again to be responsive to our needs delivering high quality results on time and on budget. Netcom exhibits extreme professionalism at every level of their organization. We highly value Netcom as a business partner.

Steve Hays
President
St. Louis IT Services